A two-part report, sponsored by the Northwest Regional Exchange, focuses on the role of technical assistance in educational settings. This document, part I of the report, presents an overview of major research and literature findings, including the extant knowledge base and the state of the art in technical assistance. The introduction discusses…

A two-part report, sponsored by the Northwest Regional Exchange, focuses on the role of technical assistance in educational settings. This document, part II of the report, examines selected change models for establishing technical assistance systems and implications for action. After a brief introduction, the following critical components of…