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| Communication Skills | 1 |
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| Baird, Leonard L. | 1 |
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Download full textBaird, Leonard L. – 1983
A review of communication models and research reveals four areas of communications skill: listening, empathy, non-verbal communication, and expressive abilities. Models of listening behavior suggest that, rather than being a passive activity, listening involves sorting stimuli and encoding messages, analyzing listener needs, and assessing speaker…
Descriptors: Communication Research, Communication Skills, Empathy, Expressive Language
