We are moving toward a future in which digital practices are becoming more ubiquitous. Also, there is evidence to suggest that innovative digital practices are changing the face of 21st-century learning environments. Critical to 21st-century teaching and learning success is continued emphasis on learner preferences, shaped by innovative digital…

The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

The Institute of Museum and Library Services (IMLS) is committed to bringing together museums and libraries across the country for conversations dedicated to developing a better understanding of the roles of libraries and museums as providers of public service to communities. The Future of Libraries and Museums in the 21st Century Planning…

Students in traditional as well as online classrooms need more than grades from their instructors--they also need meaningful feedback to help bridge their academic knowledge and skills with their daily lives. With the increasing number of online learning classrooms, the question of how to consistently assess online learning has become increasingly…

The National Survey of Student Engagement (NSSE) documents dimensions of quality in undergraduate education and provides information and assistance to colleges, universities, and other organizations to improve student learning. Its primary activity is annually surveying college students to assess the extent to which they engage in educational…

Describes the research objectives, rationale, methodology, and findings of a model program developed at the Northwestern University Library, which examined whether online catalogs require instruction and, if so, how that instruction would be best delivered. (CLB)

A variety of resources is needed to effectively carry out a comprehensive evaluation of any reasonably complex program of library instruction. At the State University College at Oswego, New York, the means and motivation for carrying out formal evaluation of a college library's instruction program were greatly enhanced when librarians cooperated…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

Reports results of a study which compared the treatment of selected characteristics of the reviewing literature of management in professional and trade journals. The characteristics examined included lag time, review length, descriptive or analytic nature of reviews, positive or negative evaluations, and affiliation of the reviewer. (CLB)

A composite profile of the current academic librarian is created based on a survey of the library literature of the 1980s. Specific topics considered include faculty versus academic status, evaluation criteria, tenure, research support, released time, pressure for and productivity in publishing, and librarians' attitudes toward faculty status.…

Designed to characterize journals as part of the selection process for journals to be included in an information retrieval database, two studies used bibliometric techniques to examine patterns of publishing and topic patterns and coverage, and a third developed a rule-based system to evaluate the qualities of a journal. (CLB)

Describes the design and operation of a prototype online catalog; reviews research which evaluated the system in terms of types of searches and success rates; and offers suggestions for enhancing subject access, including automatic stemming, synonym tables and cross-reference lists, and relevance feedback mechanisms. (CLB)

The result of a pilot study funded by the Library Services and Construction Act (LSCA), this document is both a report of a test of adaptations of "Output Measures for Public Libraries" for the measurement of children's services in Wisconsin public libraries, and a manual for children's librarians to use for future data collection. The…

This packet of materials is for use by school librarians participating in a study of eighth-grade students' attitudes and the relationship of these attitudes to use of the school library. Included is a schedule of activities and an outline of procedures to be followed in the following activities: selection of students to attend six consecutive…

This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…