This curriculum guide and content outline for the telemarketing specialist contains seven sections: (1) specialized telemarketing tasks; (2) telemarketing selling skills; (3) marketing tasks; (4) business-related tasks; (5) business-specific tasks; (6) personnel/human resources related; and (7) communications and minimum skill tasks. Each section…

This facility maintenance guide is a compilation of duties, tasks, performance objectives, and performance guides that deals with the psychomotor aspect of an occupation. The guide addresses the three domains of learning: psychomotor, cognitive, and affective. Each unit provides job-relevant tasks, standards of performance, source of standard,…