This document contains the instructional materials developed and presented in workshops on communications skills improvement at a regional hospital. The workshop was designed to help participants gain skills that enable them to do the following: (1) identify and overcome roadblocks to effective communication; (2) decode "hidden messages"; (3)…

This packet contains seven learning modules developed for use in Fieldcrest Cannon workplace literacy classes for dye tub operators. The modules cover the following topics: (1) communications 1; (2) communications 2; (3) general safety; (4) chemical safety; (5) calculator; (6) benefits; and (7) statistical process control. Modules consist of an…

Intended for those who manage, organize, and oversee the information desk of the State University of New York at Stony Brook Library, this guide contains practical information about staffing, acquiring materials, and operating procedures. The guide opens with a list of suggestions for recruiting and scheduling volunteers for the information desk.…

Since its inception in 1978, Hagerstown Junior College's (HJC's) Return-to-Industry Project has provided a model for addressing the problem of vocational and technical faculty keeping abreast of technological changes in their field. The project, which was funded by a 5-year Appalachian Regional Development grant, returned occupational faculty to…

This booklet is intended to assist managers at all levels and in all types of firms in coaching employees of two types: those with managerial responsibilities or those being developed as managers. The principles and approaches described, however, are applicable to all levels of employees. Discussed in the individual sections of the guide are the…

Intended for persons involved in training mentally retarded individuals for placement in community-based competitive jobs, this manual describes job training and development procedures used at Virginia Commonwealth University through Project Employability and the Rehabilitation Research and Training Center. The supported work approach to…

This guide for coordinating the efforts of teachers and administrators provides a framework for setting up and improving work education programs within the parameters of the legislation and definitions that apply in the Province of Manitoba. The first five sections discuss work education. Work education is defined, and programs that use work…

The need for a better educated work force has created a corresponding need for workplace literacy programs. A number of issues have emerged as the focus of literacy education has shifted from improving social mobility to providing employment-related literacy programs. Some of these issues are related to the need for more resources for workplace…

Reviews the library literature on the conflict in teaching cataloging between educating for librarianship and training for specific tasks. Topics discussed include the issues of practitioners as educators, differentiation of professional duties, centralization and cooperation, development of cataloging codes, technological change, and anticipated…

Offers suggestions for training inexperienced, untrained child caregivers in early childhood care programs. (HOD)

To help foreign students adjust to academic environment, the University of California-Davis Library developed a personalized instructional program (small groups, "on call" service) with a dual emphasis: teaching international students how to find and use library information; educating library staff to recognize/understand the special…

This teaching unit was developed to be used in an 8- to 12-hour course to train trainers. The packet contains an instructor's manual and a resource guide designed to be used by instructors who have a background in education and who have had some experience as a trainer in business. The instructor's manual contains a script for the seminar,…

At George Mason University (Virginia), a consulting firm designed a program to train university administrators to deal with the media effectively. On-camera simulations, followed up with practice sessions in the university's telecommunications department, were an effective method of preparing for difficult media questions. (MSE)

This product checklist can be used to determine whether a particular workplace literacy product (such as a series of instructional workbooks, curriculum guides, or computerized instructional systems), follows best practice and will meet the needs of a particular business firm and build the productive capacity of its employees. The checklist was…

This document contains materials for a class for computer trainers and tutors about training new workers. The class centers on expectations for new workers, preassessment, and skill performance. The class is designed to help trainers do the following: understand the variables that influence how new workers become computer literate, list their…