This guide contains all instructor materials and requirements for the National Highway Traffic Safety Administration (NHTSA), Emergency Medical Dispatch (EMD) National Standard Curriculum. It includes lesson plans, instructional aids, and tools and supporting information designed to elevate trained and experienced public safety telecommunicators…

This course in interpersonal communication and problem solving is designed to be used in workplace education. It is based on responses from employees in businesses participating in workplace education. The course is organized into 11 classes of approximately 2 hours each that cover the following topics: (1) the communication process; (2) the…

This book describes and advocates "smart training," an approach to on-the-job training that helps employees gain competence and empowers them to act to satisfy customers. The book is organized in 16 chapters grouped into 4 parts. Part 1 outlines the basics of smart training, including its performance base, the need for initial analysis,…

This handbook is a comprehensive guide to the supervision of the intern for all positions with school administrative responsibilities: principal, superintendent, and middle administrator. It consists of eight sections, the first five of which are introductory, explaining the concept of the internship as a performance-based evaluative technique and…

Intended for use with supported employment job coaches and job developers as well as business and industry personnel, the training module is part of a kit designed to demonstrate how individuals with disabilities and older persons can be assimilated successfully into the labor force. This module explains the systematic process needed to…

This manual describes the implementation of the Far West Laboratory's educational research and development management training program for women and minorities and offers guidelines to institutions and industries creating their own internship programs. A chapter on holistic learning for executives analyses a model incorporating a coordinating…

Proposes four training steps: (1) management expresses commitment to system implementation, (2) organizational levels increase awareness, (3) managers/metric coordinators receive special training, and (4) staff receives implementation training. Discusses five program elements: awareness and metric update, international units system, functional…

Presents a description and an evaluation of a formal training program for new catalogers that uses class sessions and a training manual in addition to actual cataloging experience. Appendices provide samples of training materials and the training schedule. (Author/CLB)

School-supervised work experience is suggested as part of the Wisconsin school-to-work program. This booklet is designed to inform school administrators, coordinating teachers, other educators, and parents about essential ingredients of high quality work-based education. It covers the following: (1) an introduction to workplace learning; (2) a…

This book, written for trainers as well as for persons who occasionally provide training in a work setting, is organized in three parts. Each fact is individual, although there is some cross-referencing. "Running Staff Training Groups" focuses on the way in which trainers can use action learning methods such as role play to impart their…

An integrated approach to technical training in developing countries includes five components: vocabulary selection, methodology selection, pretechnical English, on-the-job training, and quality assurance. Other important factors in international program design are assessment of student learning styles and consideration of cultural attitudes and…

This packet contains seven short guides for activities that help work force development professionals develop their professionalism and establish ties with their peers. The guides cover the following topics: (1) building local peer networks; (2) meeting with other work force development professionals; (3) planning a roundtable; (4) sponsoring…

The evolution of the Workplace Education Service that operates in South Australia is chronicled. Begun as a single program designed to integrate workplace literacy, English as a Second Language, and literacy education for both native and non-native English-speakers in an automobile plant, the project grew into a network of programs and services in…

Project CAST serves educationally handicapped students, ages 14-21, who are receiving special education services for more than half of their school day. The program focuses upon the students' development of skills necessary to foster independent living, wise career decision-making, and successful entry into the world of work. The model uses a…

Intended for use with business and industry personnel, the training module is part of a kit designed to demonstrate how individuals with disabilities and older persons can be assimilated successfully into the labor force. This module explains how a public relations program can facilitate the integration of persons with special needs into the…