These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

Developed for the Labor Education Achievement Program (LEAP), this curriculum resource guide is designed to supplement instruction in the core skills needed by participants interested in training and advancing in various health care related positions. Definitions of key terms appear first. The guide includes four major sections. The first three…

This report presents recommendations of the Pew Health Professions Commission regarding changes in health care education. It identifies 17 competencies that practitioners should be prepared for by the year 2005. Recommendations include: expand access to effective care; provide contemporary clinical care; emphasize primary care; participate in…

This guide presents the standard curriculum for technical institutes in Georgia. The curriculum addresses the minimum competencies for a respiratory therapy technology program. The guide contains four sections. The General Information section contains an introduction giving an overview and defining the purpose and objectives, a program…

This document consists of 13 competency outlines/lesson plans that have been developed for use in preparing students for certification as long-term care aides through South Carolina's health occupations education program. The following competencies are covered in the individual lessons: identify the function and responsibilities of nurses aides;…

This program guide is intended for the implementation of a dental assisting program in Florida secondary and postsecondary schools. The program guide describes the program content and structure, provides a program description, describes jobs under the program, and includes a curriculum framework and student performance standards for dental…

This program guide is intended for the implementation of a dental hygiene program in Florida secondary and postsecondary schools. The program guide describes the program content and structure, provides a program description, describes jobs under the program, and includes a curriculum framework and student performance standards for dental hygienist…

Standardized curricula are provided for two courses for the secondary vocational and technical programs in Mississippi: allied health and related technology I (health cluster I) and allied health and related technology II (health cluster II). Introductory materials include the philosophy and aims of allied health and related technology in…

A project was conducted at the University of Missouri-Columbia to develop, revise, and complete curriculum materials for nine secondary vocational education programs and specialized areas: forestry, advanced crops, clerical/secretarial, junior high home economics, textile fibers, drafting and design, metals, licensed practical nursing/advanced…

The duties and tasks found in these task lists form the basis of instructional content for secondary, postsecondary, and adult occupational training programs for health occupations. The health occupations are divided into five clusters. The clusters and occupations are: health occupations, nursing occupations (home health aide, geriatric aide,…

Problems facing health professions schools and academic health centers that can damage health were identified by the Southern Regional Education Board, along with recommendations for action within the states. Nine problems for these schools and centers concern: declining applications and enrollments for dental schools and many schools of pharmacy,…

This learning module, which is part of a staff development program for health occupations clinical instructors, discusses various creative teaching techniques that can be used in teaching students to find information, use opportunities to learn, assume responsibility for self-learning, solve problems, apply skills learned to new situations,…

This resource is intended to aid in the development of competency-based instructional materials for the health education program in Virginia. This resource is divided into four sections. Section I provides specific information concerning the nature of health occupations and references to sources listing places of employment, training,…

This guide for middle school health education teachers in Georgia first sets forth the state policies on the school's responsibility for student health, the general objectives of health education, and the purposes of school health services programs. Instructional units are provided for grades 5 through 8. Topics covered in the units include: (1)…

This course outline is intended to assist the instructor in the development of a curriculum for a long-term care aide program by specifying one component of the curriculum--the objectives. These objectives, or competencies expected as outcomes for student performance on completion of the program, describe the capabilities an individual must…