A study applied the Marketing Lens Model to an academic setting. Empirical testing revealed that various stakeholders (318 students, 37 faculty) showed significant differences in derived importance for individual product attributes used to judge the overall quality of the educational product. Important differences existed between stakeholder…

Describes the advantages of charter schools, which are started by individuals or groups in the community and can set their own educational agendas and goals. More states are passing or expanding charter school laws every year. Benefits include autonomy, site-based management, increased parental involvement, and increased teacher control.…

In a world where advanced knowledge is widespread and low-cost labor is readily available, U.S. advantages in the marketplace and in science and technology have begun to erode. A comprehensive and coordinated federal effort is urgently needed to bolster U.S. competitiveness and pre-eminence in these areas. This congressionally requested report by…

This document, which is designed for individuals responsible for curriculum development and delivery at further education (FE) colleges in Britain, offers guidance on curriculum planning, implementation, and evaluation and contains an instrument for monitoring quality throughout the curriculum change process. The first half of the document details…

This book presents college and university education as a quality-oriented service with students, parents, and legislators as customers demanding quality. It attempts to blend the concept of strategic management of quality in industry with the latest thinking on the administration of higher education. The first chapter discusses the importance of…

This collection of papers introduces the core ideas of Continuous Quality Improvement (CQI), as Total Quality Management is known in the field of higher education, and underscores its usefulness and relevance for higher education. Papers have the following titles and authors: "The Roots of the TQM Movement" (Warren Schmidt and Jerome Finnigan);…

This handbook seeks to provide advocates with the tools they need to encourage arts education in the schools, particularly in New Jersey. The document includes background material on arts education and advocacy, a set of 11 reasons why the arts are basic to education, and an explanation of what constitutes a quality arts education. Under the major…

Developed for distribution at a workshop on teaching excellence, this collection of materials offers various perspectives on the characteristics and instructional methods of effective teachers. The collection includes: (1) brief summaries of five videotapes illustrating the use of examples, role playing, simulation, humorous lectures, and…

THE FOLLOWING IS THE FULL TEXT OF THIS DOCUMENT: Two elements in particular appear to be common to effective schools: high expectations for student achievement on the part of school staff members, and strong instructional leadership on the part of the school principal or another staff member. Other elements that are common to a significant number…

The three papers in this briefing provide guidance for planners and program designers responding to the child care challenges of the 1990s. Rebecca Maynard explores the child care market for low-income parents, finding that even though family day care is plentiful in low-income areas, child care centers operate at or near capacity, and neither…

An overview is provided of the development of a program review process and instrument, and the subsequent validation of the process on three programs at Delgado Community College (DCC) in Louisiana. First, introductory material describes DCC's commitment to the development of a program review process as a means of enabling the college to respond…

Designed as a forum for discussion of substantive issues in humanities disciplines and the place of the humanities in higher education, this journal offers articles, book reviews, and reports covering a variety of humanities-related topics. This issue contains: (1) "The Feasibility of Educational Change," by Richard Ekman; (2) "The Humanities and…

Two unanswered questions about child care are: (1) Does compliance with state child care regulations have a positive impact on children? and (2) Have predictors of program quality been identified? This paper explores a research study and related model that have had some success in answering these questions. Section I, a general introduction,…

Major structural changes in society, involving a shift from physical production of material goods to productivity based on the exchange of ideas and knowledge, will necessitate fundamental changes in all of society's institutions, including the educational system. Among the new requirements of the educational system will be the need to plan and…

Accreditation is examined in a book designed to be both a general reference and training tool. Many aspects of accreditation are covered: how it works, its impact, why it is often misunderstood or misused, how it is being adapted to educational innovations, and how it can be used to improve educational quality. The authors discuss the growth of…