Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…

This article describes use of the InfoTrac system, a self-contained periodical reference system designed for in-library use that provides coverage of 900 general interest, business, management, and economic periodicals, at Indiana University (Bloomington). Discussion covers InfoTrac installation, InfoTrac and student interaction, system…

Describes technological services provided by regional media centers, which generally serve more than one school district--reservation systems, reference, interactive video, computer-related uses, earth stations, microwave and slow-scan television, audio and video duplication, slide and film reproduction, printing, inspection of films and…

This book examines technical, social, and management issues related to librarians and cyberspace. The following chapters and articles are included: (1) "The Cybrarian's Tool Kit," including "Internet News and Website Reviews" (M. Sylvia), "Searching the Future" (J. Powell), "Netiquette, Hoaxes, and Scams! Oh…

This guide is the Northern Illinois University (NIU) Libraries' quick reference tool for providing information about its collections, facilities, and services. The articles are arranged in an alphabetic, dictionary format with numerous cross-references, and highlight information on the following: administrative offices; company annual reports;…

This document begins with a summary of the Online Action Research (OAR) project, which had the following objectives: (1) examine the effectiveness of instructional approaches and classroom practices in adult basic education (ABE) and adult English as a Second Language (ESL); (2) use a variety of assessment strategies to determine literacy outcomes…

This report provides instructional materials for a voluntary introductory workshop in the use of the Educational Resources and Information Clearinghouse (ERIC) database on CD-ROM. The workshop instruction is based on Leslie J. Brigg's Theories of Instructional Design with instructional objectives based on Robert Gagne's Learning Taxonomy. Library…

This guide is designed to assist librarians and administrators both in assessing the strengths and weaknesses of their public library service to youth and in making immediate and long range plans to reach desired goals. The standards provide a basis for understanding the scope and purpose of youth services. A philosophical statement on service…

Papers presented at an August 1982 international seminar on online user education include "The Impact of New Technology on Libraries and Their Users," Brian C. Vickery (United Kingdom); "The Role of NORDINFO in Promoting Online Activity: NORDINFO-Origins and Control," Theodora Oker-Blom (Finland); "Librarians and the New…

This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…

This instructional package describes techniques that reference librarians at George Mason University (Virginia) have found to be successful and offers specific suggestions for the application of those techniques to teach research skills to students in English 302. The first of three major sections discusses the assessment of student library…

This annotated bibliography lists 37 reference sources for small and medium sized public and academic libraries, categorized by subject area. These titles were selected by the Reference Sources Committee of the Reference and Adult Services Division of the American Library Association. (CLB)

Randomly selected faculty from four state universities in Texas were surveyed to determine the degree to which the library and its resources influenced their decisions to accept university positions. Responses to the questionnaire reveal that faculty may take libraries for granted, as they are not exploited in faculty recruitment. (Author/CLB)

Presents eight responses from individuals reacting to Suprenant's and Perry-Holmes's article entitled "Reference Librarian of the Future" (RQ, Winter, 1985). Topics covered in the responses include the information poor, information consultants, information interpretation, library education, the human element, revitalizing reference…

This book explores how librarians can work to strengthen and improve the quality of service to young adults. The introduction is written by Mary Kay Chelton, whose dissertation, "Adult-Adolescent Service Encounters: The Library Context" (1997), inspired this book. The book has 12 chapters. Chapter 1 introduces the provision of best young adult…