At many colleges and universities in the United States, the mystique of tenure has provided tenured faculty, even incompetent and inactive faculty, a protected status. Dismissing a tenured faculty member requires a specified cause for termination, and is often one of the most difficult personnel actions that a college can take. Dealing with incompetent faculty requires a strong evaluation process and campuswide understanding of policy and procedures. This article provides a step-by-step case study of a college dean's actions to dismiss a faculty member, based on low class enrollments, poor evaluations of classes by the division chair and dean of instruction, poor student evaluations, and failure to remediate teaching and job deficiencies. The steps include: (1) an initial meeting with the dean and follow-up memorandum stating problems that might be accountable for low enrollments; (2) in-class evaluations by administrators; (3) official notice from the board of trustees of the "need to remediate," follow-up meetings, and evaluation activities to monitor improvement; (4) recommendation for dismissal and dismissal notice; (5) just cause and appeal procedures; and (6) the arbitration hearing. Lessons to be learned from the case study are highlighted. (JSP)