This guide is designed to help workplace trainers in the textile, clothing, and footwear (TCF) industry to become more aware of the language, literacy, and numeracy demands of training. It is divided into two main sections. Section 1, "Background Information," covers understanding language, literacy, and numeracy; understanding training…

This document contains the instructional materials developed and presented in a 39-hour course for employees of an automotive assembly plant. The course is an introductory look at blueprint reading using blueprints similar to those used at the company. Worksheets and tests relating to the blueprints are included. The course covers an introduction,…

Analysis of reading applications in everyday life and on the job should be done at the task level because a task is the lowest level of behavior that describes the performance of a meaningful function. The main objectives of such an analysis are to identify the technical aspects of the actions a learner performs in a functional setting and to…

This kit explores Australia's National Training Framework, training packages, industry standards and assessment, and the implications of these changes for language, literacy, and numeracy practitioners. Four sections in Part 1 present a series of answers to four frequently asked questions about training packages posed by practitioners in…

This handbook is designed for individuals responsible for planning employee education, technical training, and other human resource development services in a workplace setting, especially in small business. It provides information on integrating basic education activities with technical training and organizational change activities to enable all…

This course in interpersonal communication and problem solving is designed to be used in workplace education. It is based on responses from employees in businesses participating in workplace education. The course is organized into 11 classes of approximately 2 hours each that cover the following topics: (1) the communication process; (2) the…

The evolution of the Workplace Education Service that operates in South Australia is chronicled. Begun as a single program designed to integrate workplace literacy, English as a Second Language, and literacy education for both native and non-native English-speakers in an automobile plant, the project grew into a network of programs and services in…

This manual contains guidelines for implementing and maintaining Workplace Skills Enhancement programs. These guidelines are intended to be a resource to adult education directors and their staffs as they work with local businesses, industries, and organizations in combating adult illiteracy. The manual is divided into the key steps in…

This interview guide can be used to determine whether a workplace literacy provider has the skills to develop and deliver a successful workplace literacy program that will meet the needs of a business and build the productive capacity of its employees. It can be used to assess the capabilities of a wide variety of literacy providers, including…

This document contains three guides for facilitating the three workshops. The guides resulted from a project conducted in Pinellas County, Florida, Public Schools to produce a comprehensive, 18-hour training program and follow-up services for administrators, teachers, and tutors working with adults with learning disabilities (LD) in literacy…

This instructor's guide contains 11 lesson plans for inplant classes on workplace skills for employees in a cement plant. The 11 units cover the following topics: goals; interpreting memoranda; applying a standard set of work procedures; qualities of a safe worker; accident prevention; insurance forms; vocabulary development; inventory control…

This document contains the instructional materials developed and presented in workshops on conflict resolution at a regional hospital. The workshop covers analyzing conflict and conflict resolution strategies and their effects. The guide includes a workshop mission, overview, information sheets, work sheets, key questions and answers, and…

This document contains the instructional materials developed and presented in workshops on communications skills improvement at a regional hospital. The workshop was designed to help participants gain skills that enable them to do the following: (1) identify and overcome roadblocks to effective communication; (2) decode "hidden messages"; (3)…

The need for a better educated work force has created a corresponding need for workplace literacy programs. A number of issues have emerged as the focus of literacy education has shifted from improving social mobility to providing employment-related literacy programs. Some of these issues are related to the need for more resources for workplace…

This product checklist can be used to determine whether a particular workplace literacy product (such as a series of instructional workbooks, curriculum guides, or computerized instructional systems), follows best practice and will meet the needs of a particular business firm and build the productive capacity of its employees. The checklist was…