This booklet explains some of the basic characteristics and functions of third-party consultations, a problem-solving model in which community intergroup conflicts are resolved with the assistance of a third party in a face-to-face interchange and problem-solving process. The guide, intended for use by consultants, is divided into eight sections.…

This book is the second of a three-volume series on conflict resolution for educational administrators. Following the introduction, the first three chapters discuss the following communication skills critical to communication--building rapport, listening and pacing, and chunking and problem solving. Chapter 4 provides a generic problem-solving…

This book provides a sequential program to explore and develop communication skills about their own feelings and behaviors. Designed for use in grades 3-8, activities can be adapted to fit specific needs and audiences. The book is divided into two parts. Part 1, "Introduction," includes: (1) "Important Feelings Concepts"; (2) "Where do Feelings…

This book provides activities to introduce or reintroduce students to conflict resolution skills in a deliberate, enjoyable fashion and to elevate their awareness of each person's responsibility to create a cooperative environment wherever they may be. Interdependence is a central theme as is the awareness that dissent and conflict are natural and…

Discusses the effectiveness of a peer mediation program in a Midwestern suburban elementary school. Responses to questionnaires given to students and teachers suggested that the students successfully learned the procedures and applied them in conflict situations throughout the year. Includes a thorough description of the program's procedures. (MJP)

An overview of conflict management as it relates to the role of the principal is presented. The traditional approach to conflict, which minimizes conflict and emphasizes social control, is contrasted with the perspective that views conflict as inevitable, functional, and manageable. Intrapersonal and interpersonal conflicts, functions of conflict,…