In the twenty-first century, learning and the definition of education is changing. New digital, online, and social tools have the ability to transform the classroom and engage learners like never before. In the midst of this technological revolution, it is crucial for educators and administrators to be able to gauge the impact of digital tools on…

A major barrier to the exploitation of college faculty renewal programs has been a lack of tangible measurements of achievement in academic functions. Functional productivity indices can be used as tools to motivate both individuals and institutions to take advantage of renewal opportunities and assess their renewal experiences. (Author/MSE)

This paper assesses public and private, four-year college or university faculty satisfaction in the context of the complexity of satisfaction and the importance of the interaction between faculty professional values or expectations and institutional values. Satisfaction is defined as the extent to which faculty perceive that the institution…

This paper addresses the issue of career unhappiness among academic professionals and ways academics cope with this problem. Various signs and symptoms of career blockage are discussed such as dissonance and disillusionment in the job, the non-realization of gender-specific expectations, and the feeling of career plateauing. Four stages of the…

A sample of Michigan State University alumni, representing 10 graduating classes from 1952 to 1985, received a questionnaire that covered various aspects of their careers. Of the respondents, 144 indicated that they had worked at one point in their career as a nurse. Data from these respondents are analyzed in terms of career skills needed;…

Describes a training program based on research in the private sector, which was developed to improve the performance and job satisfaction of the library's public contact personnel. Suggestions are offered for future research and applications based on trainee and patron evaluations. (Author/CLB)

A total of 178 psychology baccalaureates were surveyed to determine how satisfied they were with their jobs. Forty-one percent of the graduates did not participate in the study. Results showed that general job satisfaction was associated with business contact and general cultural jobs and not with organizational and technical jobs. (RM)

A former educator, having worked 2 years away from academe, examines the transition from the university to the world of free enterprise. Topics discussed are job security, the relationship between client and provider, and how academe and free enterprise view the competitor. (BC)

Applying a consumer satisfaction model to higher education program administration provides the manager with a systemic view of satisfaction, related variables, and postpurchase (alumni) actions. By manipulating the variables leading to consumer satisfaction, the institution can satisfy its consumers and increase the likelihood the consumer will…

A study investigated the use of frequency of specific behaviors as an indicator of college student response to dissatisfaction. A population of 423 students from 5 universities helped categorize behaviors as characteristic of 4 constructs: exit, voice, loyalty, and neglect. Twenty acts emerged as viable indicators of the constructs. (MSE)

Discovers distinct differences and a few similarities between men and women concerning values and expectations associated with employment. Women attach greater importance to intrinsic, altruistic, and social rewards. Earlier research suggested significant gender differences regarding extrinsic rewards; however, this category revealed no…

In September 1981, Carnegie-Mellon University Libraries inaugurated a Question/Comment Board, soliciting from users their suggestions, opinions, and complaints, and prominently displaying the libraries' responses to these queries. This technique has proved to be an effective method for identifying users' perceptions of libraries (i.e., physical…

College students experience a great deal of life changes during their school career. This article reports on a study that observed how students reacted to life changes and how this influenced the incidence of illness and disease. Results and implications for health educators are presented. (DF)

Describes the experiences of the University of Southern California at Los Angeles (UCLA) Biomedical Library in testing MEDLINE on CD-ROM. Preparations for testing are discussed, as well as patron response to the system, measured by evaluation forms, and implications for libraries providing new technological tools for patrons. (MES)

A study of the factors related to job satisfaction among financial aid administrators suggests that how well the job fits the individual's expectations of employment accounts for job satisfaction best, regardless of intrinsic or extrinsic job orientation. Implications for the management of financial aid offices are examined. (MSE)