Specifically designed for teachers, administrators, and other school decision-makers, this monograph outlines ways quality circles can be used to improve educational planning and decision-making. The first of four sections defines quality circles as a group of workers who identify, analyze, and propose solutions to problems within their scope of…

This monograph's purpose is to provide a basis for team development for quality circle groups involved in problem-solving and decision-making. Training group members in team building is a crucial factor for success in quality circles. The following are important needs for group members: a sense of belonging, a commitment to group goals, a sense of…

Maintaining that good communication and sharp awareness of interpersonal dynamics can help facilitators of quality circles develop greater group synergy and thus more creative and productive results, this guide presents techniques and exercises for developing facilitators' interpersonal communication skills. A pretest and brief introduction are…

This guide was designed to help individuals interested in developing caregiver support groups. It begins with an overview of the caregiving situation, identifying stresses associated with caregiving and factors which have been shown to moderate stress. Purposes of a support group are discussed; differences between support and therapy groups are…

This monograph provides educational staff with a theoretical basis for decision-making skills for application in quality circles. Roadblocks to good decisions are outlined, as well as the differences between group decision-making and individual decision-making (both have problems). The influence of values and personality characteristics on…

Leadership training materials, to be used by both students and teachers, are organized in the following sections: (1) self-awareness; (2) what leadership is; (3) goal setting, the foundation of success; (4) communication, key to leadership; (5) organization, putting all the pieces together; (6) group process, working together; (7) problem solving,…

Management processes of planning, organizing, directing, and motivating are vital to schools and industries alike. Accordingly, this module, the first in a series of two, has been developed as a training guide using the Hersey-Blanchard approach to leadership styles. It can help build principal-faculty relationships, superintendent-governing board…

This booklet provides ways for organizational team leaders to assess their team's effectiveness at regular intervals and to monitor their team's performance. The booklet identifies six key aspects, or dimensions, consistent across all teams. If all six dimensions are strong within a team, the team has the means to conduct its work and perform…

Carl Jung, the Swiss psychologist, developed a way to systematically examine eight basic tendencies toward which different types of people tend to gravitate: introversion or extraversion, sensing or intuition, thinking or feeling, and judging or perceiving. This booklet examines what these tendencies mean and how people with different…

This document is designed to help facilitators with the formation and development of effective teams of people who have no previous history as a team and no training in group processes. Part 1 provides a narrative explanation of the stages of group development (investing in membership, forming attachments to subgroups, confronting/debating issues,…

This facilitator's guide explains how to lead a series of five sessions (study circles) designed to foster public dialogue and problem solving among citizens interested in meeting the challenges of community growth and development. The document begins with an introduction to the concept of study circles that examines the following: definition of…