Peace education includes lessons about conflict sources, transformation and resolution. While featuring field-based examples in multiple disciplines, including political science, anthropology, communication, psychology, sociology, counseling, law and teacher training, this book presents real cases of conflict work. Explained are concepts…

This paper explicates the implications of my research on conflict management for self improvement and for practitioners who work to improve the conflict management of others. I also note how my experiences with practitioners have informed my research.

Conflict among peers is common, and not necessarily a bad thing. Disagreement, teasing, and conflict are part of growing up, and children and adolescents need to develop skills to resolve these clashes. However, bullying, an extreme form of peer conflict or teasing, can be physically and psychologically harmful. Therefore, it is important for…

Examines the causes of conflict and various methods of managing it. Argues that by confronting disputes and providing a process that encourages their productive management, managers may help guarantee that the healthy aspects of conflict flourish in their organization. Available from Business Horizons, School of Business, Indiana University,…

Peer relations during middle childhood and adolescence are an important part of children's social and emotional development. Children and adolescents pick up essential social and communication skills from their peers as they move into late adolescence and early adulthood. Peer conflict is not necessarily a bad thing; disagreement and conflict are…

This discussion of potential uses of mediation as a management and communication tool focuses on the library setting. The nature of conflict is considered, and the concept, basic principles, and applications of mediation as a form of conflict resolution are presented. The four steps in the mediation process are then described: (1) Introduction,…

Conflict within organizations must be managed to maximize its useful aspects while minimizing those that are dysfunctional. Conflict can be interpersonal or can stem from the structural characteristics of the organization. Sources of conflict include win-or-lose situations that reduce cooperation by fostering competition, incompatibility among the…

Conflict ranges from minor squabbles to dysfunctional relationships to all-out war. At its core, conflict is disharmony, dissension, division, and discord between people, interests, or ideas. Managing conflict is important in many environments and is the key topic of this guidebook. Examples and steps are presented that allow employees and…

Conflict, a common managerial problem, offers opportunities for creative and positive actions. "Win-win" conflict resolution, which occurs chiefly through compromise, contribution, and synthesis tactics, requires trust, commitment, communication, and dialog. It can be encouraged by generating positive feelings, redirecting negative…

Discusses the role on conflict and groups and manifestation of conflict in groups. Goes on to suggest strategies for resolving conflict among children. Offers suggestions for leaders of children's groups and suggests techniques for creative conflict applications. List of books and articles relevant to conflict resolution techniques that use…

This qualitative study investigated the types of conflict elementary principals encounter and the behaviors of the principals that led to successful or unsuccessful results of those conflict situations. The Critical Incident Technique was used as the means of gathering data for this study. Data were gathered from 32 principals in a midwestern…

The author presents ideas on what the school administrator should know in order to successfully manage conflict situations so that the conflict does not impede school functioning, and suggests that proper handling of the inevitable conflict situations that arise can bring about group cohesiveness and unity. (KC)

Women frequently encounter stereotypes concerning their conflict management skills when seeking administrative positions. So far, the literature has focused on conflict management models involving male subjects and male researchers. As women's representation in educational administration increases, traditional viewpoints and theories concerning…

This is a leader's guide for a workshop on coping with conflicts and targeted to married couples, especially those in young marriages, and to employees of businesses or corporations. The session titles are: (1) Mismatching Scripts; (2) Changing Scripts; (3) PIESS (Physical, Intellectual, Emotional, Social, Spiritual) Needs; (4) Getting Needs Met;…

There are no simple answers to the tricky business of managing conflict within organizations. Almost every conflict is a unique case with its own issues, participants, dynamics, and consequences. Still, it appears possible to differentiate between organizations that handle conflict productively and those that do not. Successful organizations view…