Purpose: In the USA, as elsewhere, there is an ongoing need to improve quality in higher education. Quality improvement models from business have not been widely embraced, and many other approaches to accountability seem to induce minimal compliance. This paper aims to contend that learning communities represent a viable alternative in the quest…

To discover the ways that superintendents describe their perceptions and beliefs regarding their roles as instructional leaders, researchers interviewed 81 California superintendents selected on the basis of continuing upward trends in student achievement in their districts over a 3-year period. The participants were divided into nine groups that…

This information is designed to assist agents or solicitors in the task of helping proprietary schools alleviate the current criticism and complaints relative to unlawful and unethical practices in the marketing area of the industry. The definition of an agent or solicitor is provided. Information is presented on the ethical conduct of agents. The…

Each of the Total Quality Management principles used in industry can be appropriately and usefully applied in a college or university, with some change in vocabulary and emphases. Institutions will find the method helpful in competition for students, controlling costs, and answering demands for accountability. (MSE)

This digest presents principles of enrollment management for institutions of higher education. It reviews the three decades since the introduction of the term "enrollment management," noting the goals of: (1) defining the institution's nature and characteristics for appropriate marketing; (2) incorporating all relevant campus…

This handbook, which is designed to explain the steps entailed in organizing and administering a volunteer adult literacy program, is organized into three main sections. The following topics are discussed in the opening section on program organization: planning a program calendar; recruiting, training, and establishing the duties of the program…

This guide is intended to assist developers and providers of programs for single parents and homemakers. The first section discusses the special needs of single parents and homemakers, the provisions of the Carl D. Perkins Vocational Education Act of 1984, and Ohio's single parent and homemaker projects. Section 2 covers the the following aspects…

This report charts a vision for preparing California teachers for the 21st century. The report is an adaptation of the national framework found in the Association of Teacher Educators' report, "Restructuring the Education of Teachers." Recognizing that learning to be an effective teacher is a developmental process, the report is…

These guidelines for California's community colleges specify required elements of a staff diversity/affirmative action plan, recommend sound practices and activities that will maximize the likelihood of success, and provide information on, and required elements of, related issues such as sexual harassment, handicap discrimination, and AIDS in the…

This issue focuses on what recent research from Tennessee, Texas, Massachusetts, and Alabama says about the most significant factor that impacts student achievement: the teacher. After presenting teacher effectiveness data from the four states, it discusses what makes an effective teacher, focusing on the need for strong verbal and math skills,…

This document presents and examines Iowa's adult basic education (ABE) program benchmarks, which have been designed as criteria for evaluating the following aspects of the performance of ABE programs in Iowa's community colleges: educational gains; program planning; curriculum/instruction; staff development; support services; and…

This handbook has been developed to assist Job Training Partnership Act (JTPA) coordinators with the information and procedures required for successful implementation of the JTPA in North Carolina public schools. The following are covered: program objectives, job requirements, file checklists, outreach/recruitment, marketing activities, program…

This workbook is designed for use by community and technical college staff involved in delivering counseling, instructional, and/or employment services to special populations throughout Texas. First, the purpose and administration of the Perkins Act of 1990, access and full participation of special populations in vocational education, and the…

This guide provides an overview of the school development process. It is intended for anyone starting a new school, whether it be a public, private, or charter school, but focuses on starting a school within the traditional school-district structure. Section 1, "Getting Started," discusses identifying the basis of legal authority; building a…

This document, which is designed for practitioners involved in the vocational education/rehabilitation of incarcerated adults, contains materials to facilitate replication of the Rock County Education and Criminal Additions Program (RECAP), a comprehensive, integrated training/rehabilitation program that was developed and implemented through the…