A former eighth grade teacher recalls her experiences with a student who was extremely shy and afraid of oral presentations required by his English class. After she worked with him to strengthen self-confidence, he was able to speak, and he became more confident in other areas of his life. (SM)

A teacher tells how she withstood physical threats by a 16- year-old student and verbal abuse from his parents. Another teacher and a school principal present their views on how she handled the situation, suggesting that teachers not overreact, avoid power struggles, and react calmly to students' bids for attention. (SM)