In an interview, Dorothy A. Durkin, a successful marketing specialist at a major university's school of continuing education, discusses her approach to marketing, specific strategies, and techniques for using and storing information. She offers five guiding principles for reaching prospects personally and persuasively. (MSE)

College advancement services can take the burden of many financial and analytical functions off the shoulders of development officers. Centralizing development-related financial functions can streamline clerical tasks and improve efficiency, consistency, continuity, accessibility of expertise, and capacity. Proficiency in a wide range of financial…

College and university public relations specialists find that, to get competitive coverage for their institutions, they must provide the media with instant access to information and understand the way the media operate. Although the computer is useful in expanding contacts, responsiveness and information of real interest are foremost…

A centralized records database for advancement services saves time, money, and confusion. The centralized advancement services model works best when fundraisers and technical supporters work together in planning and setting strategy as well as on specific requests, concentrating on the same priorities. (MSE)

The evolution, design, and implementation of the University of Cincinnati (Ohio) Foundation's plan in the event of a disaster that would destroy its building and computer system are described. The plan focuses on rapid assessment of damage, getting the system back into working order, and recovery of any losses. (MSE)

A computerized fund-raising office relies on two software capabilities: word-processing software (to create, edit, store, and print text) and database software (to store, organize, and sort large numbers of facts). These capabilities handle: mass-producing personalized letters, maintaining records of gifts and acknowledgments, and generating lists…

Strategic planning for the Council for Advancement and Support of Education includes creation of an information system, establishment of local chapters, emphasis on professional development, improvement of minority-group representation, review of governance, development of a marketing plan, expansion of public support of education, and adaptation…

A listing of new software packages appropriate to college alumni and fund-raising program administration includes 26 packages for personal computer systems and 25 for larger systems. Listings include the name and address of the vendor, contact person's name and telephone number, software titles, software cost, hardware, and intended institutional…

College alumni associations can use new events management software for effective, innovative event planning. Possible applications are illustrated in the cases of three universities. Information is provided on planning time, budget, hardware and software used, software uses, evidence of event success, and lessons learned. Planning considerations…

It is proposed that market research needn't be formal but can be useful. Suggestions include using a variety of existing information sources; conducting focus groups; using readership surveys of school publications; paying attention to the timing of surveys; and sharing results with others who can use it. (MSE)

Electronic service companies are marketing electronic career services to college and university alumni associations. These electronic alternatives to traditional placement services offer schools a way to provide alumni with a desired service while increasing alumni association revenue. Typically, both applicants and companies pay a fee for a…

Advancement offices in higher education can ensure that they will get the most value from their computer purchases by becoming educated about issues and options, developing a plan and standards, tracking the technology, ignoring brand names, requesting discounts, considering used equipment and prepared software, consulting, using available…

Issues college fundraisers must address before beginning a campaign include organizational readiness, administrator and trustee readiness, administrator willingness to lead, availability of volunteers, development staff readiness, information systems capacities, firmness of policy and procedures, use of consultants, funding sources, and…