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Nelson, Keith R.; Davenport, Richard W. – CAUSE/EFFECT, 1996
An institutionwide strategic planning effort at Central Michigan University, in response to a need for rapid and significant changes in its information technology infrastructure, is outlined. The effort resulted in a matrix governance structure for information technology that acknowledges the value of both distributed support and a strong central…
Descriptors: Case Studies, Centralization, Change Strategies, College Administration
