This paper discusses the problems surrounding intercultural business communication as well as approaches to teaching college level business students appropriate communication skills for intercultural settings. Considered are the classification of countries by cultural context, i.e. how large a role culture, social values, and traditional social…

This handbook presents a process for the assessment of college curricula and student learning in general education and liberal learning. The key concepts of the Coursework Cluster Analysis Model (CCAM) are described and explained. Some of the general guidelines on interpreting the results of CCAM analyses are presented as well as key decisions…