Provides a concise overview of important conflict management concepts and strategies for those working in group settings. Presents a brief conceptual basis for understanding conflict and group memebers' behavior when in conflict, followed by specific recommendations for managing and making use of conflict in groups. (JAC)

With regard to proposal and report writing in particular, the Self-Monitoring Negative Checklist (SMNC) offers the potential of finished products that more completely realize the writer's objectives and serve the reader's or user's needs. Presented as a series of 31 warnings of what can go wrong in a proposal, the SMNC represents a mode of…

Values clarification is a practical and realistic theory to help families settle conflicts. It opens lines of communication and cooperation. Several exercises are given for families and groups to use in understanding their own values. (JAC)