Describes the elements required for a well-designed questionnaire, including appearance, question writing, organization, and cover letter. A checklist for effective questionnaire design is provided, as well as seven references. (BK)

Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…

Draws some initial connections between library performance measures and library space planning and collection management. Output measure surveys are suggested for establishing hierarchies of use and appropriate design of environments for housing the collection. Four references are listed. (MES)

Reports on output measures that can give children's librarians additional information to better control collections and make better selection and weeding decisions. Statistical comparisons utilizing circulation data (comparing circulation year to year, circulation to patrons served, circulation to number of materials owned) and availability of…

This collection of library documents which provide instructions for users of online public access catalogs in member libraries of the Association of Research Libraries (ARL) contains: (1) a set of enhanced instructions for library users of Geac, a commercial online circulation system at the University of Arizona; (2) sets of materials of…

This group of documents presents material on collection development and a list of collection intensity indicators from the Research Libraries Group (RLG), as well as examples of collection assessment techniques from seven members of the Association of Research Libraries (ARL). ARL member documents cover the assessment of art periodical,…

This report is based in part on an analysis of current preservation practices and of the 1988-89 Association of Research Libraries (ARL) Preservation Statistics. It includes discussion of the 10 components of a comprehensive preservation program to which library administrators must give attention. Organizational models for mature preservation…

The increased demand for library materials resulting from improved bibliographic access due to automation, and auditors' demands for more accurate accounting of library assets/holdings, have made it increasingly important that the discrepancy between the catalog and the materials in the stacks be reduced. This paper identifies many of the benefits…

This Systems and Procedures Exchange Center (SPEC) kit examines the current state of online services based upon the experiences of a select number of Association of Research Libraries (ARL) member libraries in the United States and Canada. Many of the kit documents were obtained during a survey of eight private institutions conducted for Duke…

A 1977 Association of Research Libraries (ARL) survey investigated how libraries were training personnel for routine tasks. Of the 73 responding libraries, more than 75% (58) reported that manuals and procedural guides, along with on-the-job training, were the main methods of instruction for technical skills. Accordingly, this kit on skills…

This manual is designed primarily as a guide for libraries undertaking a formal study of preservation needs as a foundation for planning programs to meet those needs. Based on the "assisted self-study approach" process, it presupposes a library staff large enough to permit the assignment of about two dozen people for an average of 5 or 6…

This collection of library documents related to the employment of student assistants in member libraries of the Association of Research Libraries (ARL) contains: (1) examples of procedures and policies from the University of Kansas, the University of California at Berkeley, and Michigan State University; (2) recruitment and hiring documents from…

In mid-1985, researchers contacted librarians at 23 United States and Canadian universities to determine what end-user activities were taking place with the involvement and cooperation of the library. Although most of those contacted were members of the Association of Research Libraries (ARL), a few non-ARL libraries known to have active end-user…

This study provides a model for assessing the library instructional needs of students in a selected scientific discipline, developing a program to meet those needs, and evaluating the results. Library research study units, which were integrated into an undergraduate course in the wildlife division, were presented in four 1-hour class sessions.…