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Whitten, Penelope A.; Nozero, Victoria A. – Reference Librarian, 1997
A pilot survey of academic reference librarians in Nevada determined that 74% of those identified as second-career librarians cited prior work experience as influencing their present approach to work. Effects noted were service orientation, subject expertise, teaching skills, "information provider" philosophy, empathy, and interviewing…
Descriptors: Academic Libraries, Empathy, Higher Education, Interviews