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Black, Lisa; Taylor, Z. W. – Community College Journal of Research and Practice, 2021
Although case management in higher education is a relatively new phenomenon, the challenges presented by COVID-19 have forced many institutions to deliver emergency services in an extremely rapid fashion and adopt case management strategies to serve students in crisis. This case study shares how one large community college system developed a…
Descriptors: Caseworker Approach, Higher Education, COVID-19, Pandemics
Blessing, Carol; Cebula, Ray; Golden, Thomas; Karhan, Adene; Malzer, Valerie; Podolec, Michelle; Van Looy, Sara – K. Lisa Yang and Hock E. Tan Institute on Employment and Disability, 2018
Case management services under NYS PROMISE are provided by a robust and diverse network of case managers and family coaches. Case managers work predominantly with youth in the research demonstration sites, while family coaches work exclusively with the families of intervention group youth enrolled in NYS PROMISE through regional Parent Training…
Descriptors: Caseworker Approach, Intervention, Delivery Systems, Special Education