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Getz, Malcolm; Phelps, Doug – Journal of Academic Librarianship, 1984
Investigates costs and operations of back office activities of three middle-sized research libraries focusing on costs of labor and effects of automation. Measuring costs, labor compensation differences, differences in hours per volume, differences in organization, reduction of labor costs due to automation, and the quality dimension are…
Descriptors: Academic Libraries, Cataloging, Comparative Analysis, Compensation (Remuneration)

Getz, Malcolm – College and Research Libraries, 1987
Reports measures of the gains in search time and likelihood of success in known-item searches with the Acorn automated catalog at Vanderbilt University. User time and search success are valued in dollar terms to make the measures meaningful for system design choices. (Author/CLB)
Descriptors: Access to Information, Comparative Analysis, Cost Effectiveness, Information Seeking