Describes a performance review instrument which utilizes a self-assessment approach to evaluate skills and behaviors applicable to management and supervisory roles. The technique's objectives are reviewed and steps in the review process are described, including the formulation of personal development objectives. (MBR)

The first author presents 13 qualities or job related factors that librarians should expect to find in a position and defines the administrator's responsibilities in providing these factors. Responses are then presented from the librarian's and administrator's points of view. (CLB)

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

Summaries of research findings on the following topics are compiled in this document: (1) students in schools with well-equipped resource centers and teacher-librarians perform better on achievement tests; (2) developing student competence in research and study skills is most effective when integrated with classroom instruction through cooperative…