The Biden administration is implementing a new income-driven repayment (IDR) plan for federal student loans called Saving on a Valuable Education (SAVE). The SAVE plan adds to existing IDR plans and reduces borrowers' monthly payments and shortens the time certain borrowers must repay before their debts are forgiven compared with current options.…

The Congressional Budget Office (CBO) recently projected record-breaking growth in 2021, but it is premature to celebrate this rosy macroeconomic picture. In the same document, the CBO also made an alarming prediction: The U.S. labor market will not fully recover until 2024. Recent U.S. jobs reports reveal the depth of the pandemic-created…

This article argues that education leaders in this country, and indeed leaders of other public services, are facing life-changing decisions. The way ahead is full of possibilities and pitfalls. The article employs the metaphor of a railway journey to explore these. In particular it considers the implications for leaders in terms of how they…

Performance-based accountability systems (PBASs), which link incentives to measured performance as a means of improving services to the public, have gained popularity. While PBASs can vary widely across sectors, they share three main components: goals, incentives, and measures. Research suggests that PBASs influence provider behaviors, but little…

Case studies on recreation, tourism, retirement homes, and information processing and distribution centers illustrate service industries subject to deliberate economic stimulation. The panel concludes that Appalachian communities may be missing major opportunities for development due to misunderstandings and "myths" about the economic…

Described are two national reports involving the service sector of the national economy: (1) the role which engineers play; and (2) how engineering students will benefit from careers in the service sector. (CW)

Discusses the transformation of service industries since World War II into the number one element in the economy, emphasizing the role that technology has played. Addresses the need for service industries to become even more technology-intensive, in an effort to stabilize employment and make manufacturing in the United States more competitive. (TW)

Describes a survey of the 50 top ranked Fortune 500 service organizations that was conducted to determine the prevalence of chief information officers, their reporting relationships, and their reporting responsibilities. Differences between chief information officers and management information systems directors are identified, and suggestions for…

Compares the traditional model of a service economy to models based on analyses of actual economic and employment trends, and discusses the role of information technologies in producer and consumer services; current policy issues concerning the information sector; and the need to integrate the concepts of goods and services. (CLB)

This hearing was held to obtain testimony on H.R. 3859, a bill to authorize assistance to the Washington Center for Internship and Academic Seminars. The Center operates a partnership program that enables colleges and universities to extend their campuses to Washington, D.C. The Center provides an academic program that combines seminars and course…

A study examined the experiences of local governments throughout the United States in implementing the public service employment (PSE) component of the Comprehensive Employment and Training Act (CETA). The study involved four rounds of observations (in July and December 1977, December 1979, and December 1980) of programs in 40 State and local…

This paper offers findings from a case study of western Canada's Tourism Learning System (TLS) initiative. TLS aims to facilitate possible adoption of a national tourism learning system, as well as adaptation of development principles to other industries. The tourism industry now accounts for more than 25% of the world's trade and nearly 10% of…

This policymakers' guide examines considerations in developing policies regarding the development and evaluation of workplace literacy programs for seven targeted worker groups that have been especially adversely affected by recent demographic and economic changes. Section 1 presents considerations and recommendations for developing workplace…

This guide was developed to assist states in addressing the national workforce development objectives for the health professions and for employees of public health agencies in order to achieve the National Healthy People 2010 workforce objectives. The guide is organized in four sections. The opening section is a "how to" resource for…

The key characteristics, representation, and salaries of women in management versus those of their male counterparts were examined through an analysis of Current Population Survey data collected in March 1995 and 2000. The study focused on the following 10 industries: communications; public administration; business and repair services;…