This executive summary presents the major conclusions of the initial feasibility and design phase of a two-phase study to determine the outcome of referrals and placements and the actual wage and job duration of selected employment service placements. The first chapter details the study scope and activities and describes the study design for each of the two phases. An exhibit summarizes the major findings of the phase 1 analysis, presents a discussion of the impact of the findings on local office operations, and specifies the design features incorporated into the proposed demonstration projects. Chapters 2 and 3 present the methodologies to be demonstrated on a pilot-test basis at one local office for referral/verification follow-up and one local office for placement follow-up. Chapter 2 describes the objectives and scope of the proposed referral/verification demonstration program and the underlying operation concepts, presents procedural and organizational highlights, and identifies evaluation criteria that will be used to measure its effectiveness. Chapter 3 describes the placement follow-up demonstration, including its objectives and benefits, operational highlights, methodological considerations, and criteria to be used in evaluating its performance. Benefits from the analyses of both demonstrations are listed in the fourth chapter on analysis activities. (YLB)