The conflict-resolution technique of interpersonal negotiation involves five steps: (1) state your positive intentions; (2) define, analyze, and discuss the problem; (3) summarize progress; (4) explore alternative solutions; and (5) set a time for follow-up. (MLF)

The evaluation of employee assistance program (EAP) providers was designed to provide information necessary to the selection of an EAP provider for the Saint Louis Public Schools, Missouri. The most widely recognized functions of an EAP are to provide a confidential consultation to individuals with personal problems and to serve as a management…

Education, the most visible of local government functions, is often the center of a societal climate in which the protection of individual rights is not only expected but also demanded. Governing boards and administrators must deal with conflict and bring about acceptable solutions. Since 1950 education has experienced a significant increase in…

As studies of organizational development have focused increasingly in recent years on stages of decline and death, theories of revolutionary adaptation have gained currency. The theory of organizational retrenchment developed in this paper is divided into five chronological stages: (1) preresponse, (2) emerging awareness and buying time, (3) alarm…

This handbook is designed to serve as a guide to help school boards understand collective bargaining and the labor-management relationships in their districts. Chapter 1 describes what school-board members need to know. Chapter 2 discusses some of the political and legal realities that school boards face in the collective-bargaining process.…

This handbook was written to help school boards conduct routine business meetings more efficiently, and thereby improve their ability to reach constructive decisions and solve problems. After a brief introduction, the first chapter focuses on organizing the new school board, electing officers, adopting policies, and appointing committees. The…

This is the 16th publication in an annual series intended to provide New Jersey board members and administrators who are representing their district in negotiations with the latest information on legal developments affecting negotiations, practical advice on bargaining strategy and tactics, and a handy source of reference for important case law.…

This book provides basic information for new board of education members on a wide range of issues that have turned up on board of education agendas in New Jersey over the past 10 years. Separate sections are devoted to the following: (1) the New Jersey School Boards Association's code of ethics for board members; (2) the governance of New Jersey…