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Hochstetler, Donald, Comp.; And Others – 1986
Compiled as part of a study of the managerial competencies of research librarians, this annotated bibliography includes sources that relate to the knowledges, skills, and attitudes of managerial personnel, with implications for research librarians. Sources pertaining to competency research methodology are also included. The bibliography is…
Descriptors: Administrator Evaluation, Administrator Qualifications, Administrators, Annotated Bibliographies
Hernon, Peter; McClure, Charles R. – Library Journal, 1986
Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…
Descriptors: Academic Libraries, Depository Libraries, Evaluation Methods, Government Publications
