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Sony, Michael, Ed.; Karingada, Kochu Therisa, Ed.; Baporikar, Neeta, Ed. – IGI Global, 2020
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution's standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools…
Descriptors: Total Quality Management, Program Implementation, Higher Education, College Administration