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Taylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Describes a model which uses patron arrival rate, length of time on the terminal, and library service policies to determine the minimum number of terminals needed. The model is then used to compare the effects of various service policies on the minimum number of terminals. (CLB)
Descriptors: Comparative Analysis, Library Policy, Library Services, Library Standards

Taylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)
Descriptors: Cost Effectiveness, Library Expenditures, Library Policy, Library Services

Bertot, John Carlo; McClure, Charles R. – 1999
This publication reports on research conducted to follow up on a 1997 survey of public libraries and the Internet, co-sponsored by the National Commission on Libraries and Information Science and the American Library Association. The 1998 survey is based on a sample of 2,500 of the nation's 15,718 public library outlets. The survey found that…
Descriptors: Access to Computers, Access to Information, Government Role, Information Technology