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Direct linkCalvo-Mora, Arturo; Leal, Antonio; Roldan, Jose L. – Quality Assurance in Education: An International Perspective, 2006
Purpose: To analyse the implicit relationships among enabler agents of the European excellence model to serve as a framework for the management and improvement of the quality in higher education institutions. Design/methodology/approach: The hypotheses set out are based on the structure and meaning of the EFQM model and a review of the TQM…
Descriptors: Higher Education, Least Squares Statistics, Human Resources, Resource Allocation
