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Download full textTari, Juan Jose; Madeleine, Carolina – Online Submission, 2010
The purpose of this paper is to compare the European Foundation for Quality Management (EFQM) self-assessment model in higher education institutions (HEIs) in Spain and in Jordan. Case study methodology on eight services provided by a public university in Spain and seven services provided by one public university and one private university in…
Descriptors: Foreign Countries, Private Colleges, Public Colleges, Self Evaluation (Groups)
