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Direct linkStecher, Brian M.; Camm, Frank; Damberg, Cheryl L.; Hamilton, Laura S.; Mullen, Kathleen J.; Nelson, Christopher; Sorensen, Paul; Wachs, Martin; Yoh, Allison; Zellman, Gail L. – RAND Corporation, 2010
Performance-based accountability systems (PBASs), which link incentives to measured performance as a means of improving services to the public, have gained popularity. While PBASs can vary widely across sectors, they share three main components: goals, incentives, and measures. Research suggests that PBASs influence provider behaviors, but little…
Descriptors: Public Service Occupations, Performance Based Assessment, Accountability, Organizational Culture
Brumm, Eugenia E. – Information Management Review, 1988
Describes a survey of the 50 top ranked Fortune 500 service organizations that was conducted to determine the prevalence of chief information officers, their reporting relationships, and their reporting responsibilities. Differences between chief information officers and management information systems directors are identified, and suggestions for…
Descriptors: Communication Audits, Comparative Analysis, Information Scientists, Literature Reviews
