Descriptor
Author
| Hernon, Peter | 3 |
| McClure, Charles R. | 2 |
| Belanger, Sandra E. | 1 |
| Emmick, Nancy J. | 1 |
| Hymel, Glenn M. | 1 |
| Kibirige, Harry M. | 1 |
| Nofsinger, Mary M. | 1 |
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| Journal Articles | 6 |
| Opinion Papers | 4 |
| Reports - Research | 4 |
| Information Analyses | 2 |
| Reports - Descriptive | 2 |
| Reference Materials -… | 1 |
| Tests/Questionnaires | 1 |
Education Level
Audience
| Policymakers | 7 |
| Researchers | 7 |
| Practitioners | 4 |
| Administrators | 3 |
Location
| China | 1 |
| United States | 1 |
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Peer reviewedHernon, Peter – RQ, 1987
Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)
Descriptors: Decision Making, Evaluation Utilization, Input Output Analysis, Library Planning
Peer reviewedKibirige, Harry M. – RQ, 1988
Analyzes computerized reference and information services with respect to problems in the areas of (1) communication barriers between the user and the information specialist; (2) local resources development; (3) external resources policy; (4) search strategy development; and (5) artificial intelligence. (24 references) (Author/MES)
Descriptors: Access to Information, Artificial Intelligence, Interpersonal Communication, Literature Reviews
Hymel, Glenn M. – 1982
A clearinghouse on mastery learning (CML) has been established at Loyola University (New Orleans, Louisiana) to accommodate the informational needs of mastery learning researchers, practitioners, and policymakers. Manual and computer searches on this topic have been conducted in the following databases: ERIC, Education Index, Psychological…
Descriptors: Behavioral Objectives, Clearinghouses, Information Centers, Information Dissemination
Hernon, Peter; McClure, Charles R. – Library Journal, 1986
Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…
Descriptors: Academic Libraries, Depository Libraries, Evaluation Methods, Government Publications
Peer reviewedBelanger, Sandra E.; Emmick, Nancy J. – Journal of Academic Librarianship, 1986
Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…
Descriptors: Academic Libraries, Business, Cost Effectiveness, Databases
Peer reviewedHernon, Peter; McClure, Charles R. – Government Information Quarterly, 1986
Reports on the method and findings of a study which used unobtrusive testing to measure the accuracy and efficiency of search strategies by library personnel when dealing with the technical report literature. A copy of the test questions used in this study is appended. (CLB)
Descriptors: Academic Libraries, Depository Libraries, Field Studies, Government Publications
Peer reviewedNofsinger, Mary M. – Journal of Academic Librarianship, 1988
Describes an exchange program between academic libraries in Sichuan Province and Washington State University, and discusses the Chinese approach to academic librarianship in the areas of management and personnel, access and circulation, automation, reference services, collection development and censorship, and library facilities. (CLB)
Descriptors: Academic Libraries, Access to Information, Cataloging, Censorship
