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Peer reviewedSchumacher, Mark; And Others – Journal of Academic Librarianship, 1987
Several reference librarians respond to the Hernon and McClure study on the accuracy of library reference services. Highlights include problems with the methodology used (unobtrusive observation), and performance factors not addressed by the study. Comments by Hernon and McClure address these responses and ways to improve reference services are…
Descriptors: Library Planning, Library Services, Naturalistic Observation, Performance Factors
Peer reviewedHoule, Rachel; Montmarquette, Claude – Alberta Journal of Educational Research, 1984
Provides a model for measuring the influence of book quantity and quality, personnel, organization, physical facilities, and user characteristics on loans by 700 Quebec primary and secondary school libraries in 1978-79. Links library output (loans) to inputs (personnel, books) in a production function framework. Includes policy recommendation for…
Descriptors: Elementary Secondary Education, Foreign Countries, Library Circulation, Library Collections
