This paper reviews the current extent of, research into, and future expectations for the use of online bibliographic retrieval systems by untrained end users rather than by trained search intermediaries. Six sections cover: (1) studies of direct end user searching, done primarily with students or persons in highly technical fields; (2) problems to…

This report describes a three-stage catalog use study conducted at the University of Wisconsin-Stout from 1982 through 1986 to determine the types of searches conducted and search success rates for both the card and online catalogs during the library's transition to the DataPhase Automated Library Information System (ALIS). Phase I, conducted…