For hearing parents, receiving a hearing loss diagnosis for their child can be a shocking event. For some parents, the diagnosis is the fulfillment of a hunch; confirmation of the suspected, but still scary verdict. Recent research finds that the period directly after hearing loss diagnosis is the most stressful and burdensome for parents, especially when hearing loss is a new condition to the family. There are more questions than answers at this point, and the future may look like a dark, yawning tunnel of unknown interventions and frightening impossibilities. Most parents just hope that their child is going to be okay, and that all of those pamphlets and information sheets will allow them to make the right decisions. This article discusses the parents' first steps after the diagnosis.