Sometimes parents just do not know where to begin once their child has been diagnosed as deaf or hearing impaired. This booklet will help answer some of the questions parents might have. A resource section has been included for parents and professionals on pages 43-44, for future reference. One of the most important things to remember is that, once a child has been diagnosed, it is extremely important to have the child evaluated in order to determine the proper amplification that he or she will need and to get services in place so that the child can start using the hearing that they may have. This is extremely important for language development to take place. A couple of facts to remember…..facial expressions and body language provide important clues in communication. Only 30 to 50 percent of spoken English is distinguishable on the lips, even for avid lip readers. A person who has deafness or hearing impairment may seem to be acting dramatically at times. It is a way of expressing themselves when they are happy, sad, excited, etc. As easy as it will be for others to be able to "see" their emotions, it will be twice as easy for them to "see" or "read" other people's emotions. People who have deafness or hearing impairment pick up on visual cues very easily. Remember, it might not be "what" is said, but "how" it is said, and with what kind of body language and facial expressions. Be careful so that the person with deafness or hearing impairment does not misinterpret information.