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Taylor, Paul J.; Russ-Eft, Darlene F.; Taylor, Hazel – American Journal of Evaluation, 2009
We tested for inflationary bias introduced through retrospective pretests by analyzing traditional pretest, retrospective pretest, and posttest evaluation data collected on a first-line supervisory leadership training program, involving 196 supervisors and their subordinates, across 17 organizational settings. Retrospective pretest ratings by both…
Descriptors: Program Evaluation, Pretests Posttests, Leadership Training, Effect Size
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Stelk, Roger; Lu, Suping – Reference Librarian, 1997
Discusses philosophical issues and human elements in reference desk scheduling for public and academic libraries, highlighting institutionalization of a desk scheduling policy, the relationship between scheduler and schedulee (impartiality, consistency, flexibility, collegiality, diplomacy, dedication to reference service), and conflict management…
Descriptors: Collegiality, Conflict Resolution, Librarians, Libraries
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Brewer, Julie – College & Research Libraries, 1997
Post-master's residency programs are one way academic and research libraries can prepare new library professionals and recruit minorities. A survey of 109 past residents analyzed ethnicity, race, and gender of librarians and type of library; characteristics of respondents and residency programs; attributes of supervisors; and position titles and…
Descriptors: Academic Libraries, Ethnicity, Faculty Recruitment, Higher Education
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Perdue, Bob; Piotrowski, Chris – RQ, 1986
Presents results of managerial rotation program (librarians take turns on two-year cycle serving as department head) in medium-sized academic library reference department. An assessment of both the advantages and disadvantages of such a plan examines impact of this innovative and collegial management technique on staff, library, and patrons. (7…
Descriptors: College Libraries, Higher Education, Librarians, Library Administration
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Jones, Dixie A. – Reference Librarian, 1997
Discusses the benefits of creating a collegial environment for library reference staff, highlighting application of the "Golden Rule," supervisor's role, policies and procedures, barriers to success (lack of communication, competitiveness, conflict, dictatorial supervisors, envy, burnout, lack of reward), collegial education and…
Descriptors: Burnout, Collegiality, Communication Problems, Competition
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Schwartz, Charles A. – College and Research Libraries, 1986
Discussion of performance appraisal in nonprofit organizations and the difficulties involved in obtaining accurate job feedback examines four types of appraisal: behavioralism; minimal model; heuristic knowledge; and tacit information from in-house experimentation. Conclusions are drawn about the usefulness of these approaches and a suggestion for…
Descriptors: Behaviorism, Bias, Feedback, Interviews
Reese, Carol; Marsen, Louise – 1983
Intended to provide a comprehensive system for the evaluation of a media specialist's total job performance, this three-part evaluation form is based on the St. Louis Community College's Faculty Evaluation System: Instructional Resources Faculty, August 1981. Designed for peer evaluation of media specialists, the first form includes a rating scale…
Descriptors: Community Colleges, Evaluation Criteria, Evaluation Methods, Higher Education
Giesecke, Joan, Ed. – 1997
New supervisors often come to management positions with experience and expertise in their specialty, but with little or no training in how to supervise. Aimed at the new library supervisor, this publication addresses basic supervisory skills and provides practical information needed by supervisors. As library organizations become more complex,…
Descriptors: Administrator Guides, Conflict Resolution, Cultural Differences, Decision Making