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Connecting 24/5 to Millennials: Providing Academic Support Services from a Learning Commons
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Moore, Anne Cooper; Wells, Kimberly A. – Journal of Academic Librarianship, 2009
This study investigates user preferences for reference and technical support, services, and facilities featured in an academic library and Learning Commons through a 23-item questionnaire distributed to building entrants during one 24-hour period on March 14, 2006. Results revealed a strong preference for face-to-face assistance (including…
Descriptors: Academic Libraries, Academic Support Services, Library Services, Questionnaires