The LibQUAL+[TM] survey was conducted to determine user satisfaction and expectations concerning library service quality. The results of the "22 items and a box" constituted a rich source of information for the University of Idaho (UI) Library's strategic planning process. Focusing on graduate students, this study used three…

This report presents the findings of a survey of New York State Library System administrators and governors designed to provide an empirical benchmark of opinion within the New York State library system and to aid in discussion, evaluation, and planning at the library systems conference. Survey data were collected by means of telephone interviews…

Determining the best methods of assessment for a library instruction program in a large research university can be a challenging task. Albert R. Mann Library at Cornell University Library has pilot-tested three methods of formative and summative assessment for its library instruction program--attitudinal, outcomes-based, and gap-measure--and…

The purpose of the study reported here was to determine the effectiveness of the revised New York State Depository System, which had been operating for more than two years when the survey was conducted. Data were gathered from the depository libraries about their organization, bibliographic control and staffing, and to determine whether or not…

Reports results of a biennial survey of public libraries serving populations of 100,000 or more, including data on per capita expenditures, directors' salaries, and beginning professional salaries. Sixteen tables break down data by region, size of population, and sex of director. Three references are listed. (MES)

Describes the purpose, scope, and methodology of an annual survey of periodicals prices and reports results of 1987 study. Tables present data on subject categories in various rank orders, average of average annual percentages of increase since 1978, and prices compared to the Consumer Price Index. (EM)

Presents results of price survey of periodicals published in the United States and serial services. Tables are organized by subject categories to show number of titles included in the survey, rank order by average subscription price, and price increases. (LRW)

This article reports the results of a survey of cell phone policies in university libraries conducted over a three-month period in 2005. The authors sought information about the libraries' problems regarding cell phone use and attendant noise by students and other library users. The authors began with an 18-question survey of one hundred…

Library webmasters in medium-sized academic libraries were surveyed about their educational backgrounds, job responsibilities, and training and experience levels in Web development. The article summarizes the findings of the survey with recommendations for libraries and library and information science programs. (Contains 7 tables, 5 figures,and 5…

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

This report describes the background of the Association of Research Libraries Microform Project and summarizes results of the survey from which the database of the project's clearinghouse on the bibliographic control of microforms has been constructed. The Microform Project was established in 1981 to assist libraries, microform publishers, and the…

Presents a statistical portrait of 249 public and 33 academic library construction projects completed between July l, 1986, and June 30, 1987. Data on new buildings, additions, and renovations are included along with photographs of many of the projects and a directory of architects. Projects in progress are also listed. (MES)

In addition to a literature review emphasizing definitions, statistics, and legislation concerning learning disabilities, this paper presents the results of a 1987 survey of academic libraries regarding their services for postsecondary learning disabled students. Responses (n=525) to the questionnaire indicated that, as a group, academic…

A study was conducted during fall semester 1981 and spring semester 1982 at Parkland College, a 2-year community college in Champaign, Illinois, to determine the influence of a book display on circulation in an academic library. The study was based on previous experiments conducted by Herbert Goldhor in public libraries. A group of 100 books was…

Focusing on issues raised in secondary schools, this report itemizes book protests gleaned from both the American Library Association's "Newsletter on Intellectual Freedom" and the newspapers and compares results with six published censorship surveys. Interpreting the survey, most frequently and least frequently protested books, and…