Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

In an effort to address the lack of empirical knowledge about the school librarians' role in technology, the Institute for Museum and Library Services funded Project Leadership-in-Action (LIA) to study leadership practices of school librarians. This current grant project includes a survey of the technology integration practices of school…

The results of a survey to determine the training needs and normative experiences of temporary government documents librarians are presented. The results indicate that temporary librarians tend to work in academia, have been in librarianship for a shorter time period, and have fewer technical processing skills than permanent documents librarians.…

Reference service via instant messaging (IM) has significant potential to benefit distance learners. There has been wide experimentation with IM to expand reference services in libraries across the US, with mixed results. Concern has been expressed that IM cannot provide the same reference experience as face-to-face interactions. One academic…

A survey was conducted in Fall 2008 to determine the library use and needs of Master of Social Work students at Marywood University. Full-time, Part-time, Weekend, and Satellite students were surveyed. Survey results and implications for Marywood Library's service to nontraditional students and for the academic library community are discussed.…

This study explores how LaGuardia Community College faculty use library resources for personal research. Faculty were given a survey of library usage patterns, as well as their attitude toward the LaGuardia library and libraries in general. Findings indicate tenured faculty more likely to use the LaGuardia library than untenured faculty. (Contains…

More than half the participants in a survey of Canadian research university librarians indicated that scholarship activities were required or encouraged at their universities, yet most university librarians have year-round schedules of assigned duties that present challenges to the engagement in sustained, meaningful scholarship. Full-time…

A quantitative analysis of campus housing figures and library usage statistics suggests a stronger correlation than library usage compared to other enrollment figures. New residents on a university campus were surveyed on their frequency and reasons for utilizing the library's physical and online resources, before and after moving in. (Contains 1…

The National Survey of Student Engagement (NSSE) documents dimensions of quality in undergraduate education and provides information and assistance to colleges, universities, and other organizations to improve student learning. Its primary activity is annually surveying college students to assess the extent to which they engage in educational…

A report about college students and their information-seeking strategies and research difficulties, including findings from 8,353 survey respondents from college students on 25 campuses distributed across the U.S. in spring of 2010, as part of Project Information Literacy. Respondents reported taking little at face value and were frequent…

In order to increase the benefits that the student receives from bibliographic instruction, many community college libraries are incorporating the Information Literacy Competency Standards for Higher Education of the Association of College and Research Libraries (ACRL) into their BI programs. In order to take full advantage of the Competency…

Encompassing a wide range of responsibilities, Access Services means many different things to many different people, with global variations in what it means to the end user. However, for almost all it means facilitating access to the wealth of information at their library. This particular interview is an attempt to shed light on how the current…

An online survey was sent to academic libraries and consortia with an integrated library system (ILS) migration project, based on review of press releases from major U.S. ILS vendors. This study takes a systematic approach to provide a snapshot of the academic ILS market and key factors affecting the outcome of an ILS migration project. It reveals…

School librarians and educators have specific copyright questions that are often glossed over in larger books on the subject. Now, thanks to best-selling copyright authority Carrie Russell, there's a resource just for them, offering clear guidance for providing materials to students while carefully observing copyright law. Using whimsical…

The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…