Intended for the beginning or inexperienced supervisor, this continuing education course syllabus presents basic information on the development of human relations skills, particularly in the areas of leadership, communication, conflict, and motivation. Role playing situations set in various types of medical libraries are also outlined to provide course participants with an opportunity to practice using the information provided. Topics covered include leadership styles; the situations where it is appropriate to use different leadership styles; effective leadership; the skills of active listening and assertive talking; the identification of basic strategies for dealing with conflict; the theories of motivation developed by Abraham Maslow, Frederick Herzberg, Douglas McGregor, and McClelland/Atkinson; and methods of creating opportunities for motivation. The 51-item bibliography provided lists books, journal articles, and audiovisual materials. (ESR)