Although increasingly recognized as a future skills issue, the use of information in the workplace is a little studied area within library and information research. A substantial "pedagogic" literature of learning in the workplace exists, however, and this was critically reviewed to generate a repertoire of issues which could in turn be…

How librarians came to their careers is as varied as the people themselves, but despite some often highly publicized challenges for college and university librarians in the digital age, academic librarianship is good work, according to the "Library Journal's" Job Satisfaction Survey. This article presents the results of this survey. The…

In this article, the author shares some tips for the new or not-so-new library media specialists. During the first week of school, the library media specialist's life will be filled with teacher work days, mandatory meetings, piles of stuff with no apparent purpose, and a line of teachers and other staff who want something from the library. There…

Reports results of a survey of 800 library staff members on aspects of library work that they find stressful. The findings include sources of satisfaction and stress for all participants, and sources of stress specific to public services librarians, technical services librarians, and support staff members. (CLB)

This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…

Technological, social, legal, economic, educational and political advances have greatly affected the management of staff who have had to adapt to such developments as networking, the independence of educational institutions, income generation, compulsory competitive tendering, quality management and user consultation. This book is a guide to staff…