This study investigated the use of a university library academic service to assist in research information seeking, and the role and value of the academic services in support of research from the viewpoints of both academic users and librarians. Ten Ph.D. students completed questionnaires followed by face-to-face discussions and four academic…

This article reports on a project which was undertaken in 2006 to investigate the current modes and methods for delivering reference services in Australian academic libraries. The project included a literature review to assist in providing a definition of reference services as well as a snapshot of statistics showing staff and patron numbers from…

This report describes the background of the Association of Research Libraries Microform Project and summarizes results of the survey from which the database of the project's clearinghouse on the bibliographic control of microforms has been constructed. The Microform Project was established in 1981 to assist libraries, microform publishers, and the…

A library survey was conducted during February 1983 to ascertain the characteristics of the user population, user needs, and user satisfaction with library services in five science and technology libraries at the University of Texas at Austin, including the chemistry, engineering, geology, physics-mathematics-astronomy, and science libraries. A…

A mail survey of 1,682 graduate students and 758 faculty in the Colleges of Natural Science, Engineering, and Pharmacy, and in the School of Nursing at the University of Texas at Austin was conducted during February 1983 to ascertain the characteristics of the science and technology libraries user population, the type and frequency of library use,…

This report presents the results of the Association of Research Libraries (ARL) 1983 survey of librarians' salaries in 19 tables. A brief introduction summarizing the most important statistical findings from the survey notes that the fiscal 1984 median salary for ARL university librarians was $24,940, an increase of 6.1% from the previous year.…

Responses to a one-page questionnaire on library security were received from 89 of 117 Association of Research Libraries (ARL) institutions (76%). The questions, which covered administrative security control, security policies and procedures, permanent identification of library materials, and swift responses to possible theft were derived from a…

This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

This report presents the results of the Association of Research Libraries (ARL) 1986 survey of librarians' salaries in 33 tables. A brief introduction summarizing the most important statistical findings from the survey notes that more minority professional positions were reported in 1986, that the average salaries paid to librarians in public ARL…

This Systems and Procedures Exchange Center (SPEC) kit is based on information from 22 of the 71 Association of Research Libraries (ARL) member libraries that responded to a 1986 survey of 91 ARL academic libraries concerning the analysis of professional and non-professional positions, and on information collected from 17 additional libraries that…

Based on the responses of 77 Association of Research Libraries (ARL) member libraries to a December 1986 survey of 106 ARL libraries (a 73% response rate), this report profiles the current state of bibliographic access to federal publications. Following a brief discussion of survey background and methodology, a summary of survey results indicates…

This document contains the results of a 1994 survey on the use of user surveys by ARL (Association of Research Libraries) members. Of the responding libraries, 68% had conducted user surveys in the last 5 years. A number of these libraries (20%) reported conducting surveys at regular intervals ranging from every year to every five years. The…

A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research…

This Systems and Procedures Evaluation Center (SPEC) kit is based on information and documents submitted by 15 Association of Research Library (ARL) member libraries in response to an August 1986 questionnaire mailed to 19 ARL libraries selected on the basis of their size, level of automation, and organizational structure of copy cataloging. A…

This report presents data compiled from the 118 United States and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 1985-86 fiscal year. ARL membership consists of 106 university libraries and 12 public or private, independent research libraries. Following a brief introductory summary of ARL…