Reference transactions in academic libraries have been on the decline since mid-1990. The Academic Library Survey from the National Center for Education Statistics shows an average drop of 25% in reference use from 1996-2004 with higher numbers at some institutions such as the University of Maryland which plummeted 47% (Martell, 2008). The…

This report features syntheses of select Causality: School Libraries and Student Success II (CLASS II) research findings as they relate to the Shared Foundations of Inquire, Include, Collaborate, Curate, Explore, and Engage from the The American Association of School Librarians' (AASL) "National School Library Standards for Learners, School…

The American Association of School Librarians' (AASL) Causality: School Libraries and Student Success II (CLASS II) project was the first step in developing a long-term, three-phase school library research agenda to investigate causal relationships between school libraries staffed by professionally prepared school librarians and student learning.…

The Association of College and Research Libraries (ACRL) has a long history of data collection, environmental scanning, and trends analysis. Its most recent work, "Futures Thinking for Academic Librarians," uses a 15-year horizon to look beyond the worries of the current economic cycle and the short-term future in order to anticipate the changing…

A key area of debate within the public and academic library sectors across the world is use of physical space. Changing ideas about what a library should be, coupled with the growth of digital collections, has raised fundamental questions about how library buildings are used and the role of space in library services. Alongside these drivers is the…

The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

Graduate students across disciplines feel pressure to publish their scholarship, but they are often unsure how to go about it, partly due to a lack of explicit training in this area. This article discusses the collaborative development of a semester-long Publishing Academy, designed to promote knowledge of scholarly publishing and increase the…

This article reports on a project which was undertaken in 2006 to investigate the current modes and methods for delivering reference services in Australian academic libraries. The project included a literature review to assist in providing a definition of reference services as well as a snapshot of statistics showing staff and patron numbers from…

AASL's new integrated standards are designed to empower leaders to transform teaching and learning. The new "National School Library Standards for Learners, School Librarians, and School Libraries" reflect an evolution of AASL Standards, building on philosophical foundations and familiar elements of previous standards while featuring the…

To understand and share the feelings of students one must see the world through their lens. Empathic design includes aspects of empathy and offers a means for a practical application of the concept by encouraging organizations to put themselves into the shoes or situation of their users so as to better understand users' needs. Program evaluation…

School libraries have increasingly seen the number of school librarians in each school decrease, creating more solo librarian positions in schools. While this is not a new dilemma, it is one that requires initiative and persistence on the part of the school librarian to accomplish tasks and make decisions. Making decisions about individual school…

A survey of New Zealand academic subject/reference librarians was conducted in mid-2011 to identify the most highly valued knowledge, skills and competencies of reference librarians working in libraries in the tertiary sector. The project was part of an international collaborative project involving 13 countries. The results from New Zealand show…

Program presentations on issues related to bibliographic control and access to collections and business meeting minutes are combined in this report. Under the program title, "The Sum of the Parts: Sharing Responsibility," the following addresses are included: (1) "The Building Blocks: Elements in a System of Distributed…

Respondents to "Library Journal's" ("LJ") annual book buying survey of public libraries nationwide reported that adult book budgets were down eight percent overall, the largest plunge recorded since the survey began in 1998. What's more, for the first time ever, cuts were reported for every region of the country and every size of population…

The paper describes the processes and outcomes of the ranking of LIS journal titles by Australia's LIS researchers during 2007-8, first through the Australian federal government's Research Quality Framework (RQF) process, and then by its replacement, the Excellence in Research for Australia (ERA) initiative. The requirement to rank the journals'…