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Peer reviewed Peer reviewed
Von Seggern, Marilyn – RQ, 1987
This annotated bibliography of materials dealing with the evaluation of library reference services is arranged by category including literature success, quality, and accuracy of answers; cost and task analysis; interviews and communication; classification of reference questions; reference collections; staff availability; use and nonuse of…
Descriptors: Annotated Bibliographies, Cost Effectiveness, Evaluation Methods, Interviews
Peer reviewed Peer reviewed
Hudson, Judith – Information Technology and Libraries, 1986
Briefly describes the automated system as it relates to cataloging processes at each of six university libraries. Areas that have been most affected are noted--authority control, catalog maintenance, decentralization of original cataloging and other technical services functions, enhanced public access to materials, and quality control. (25…
Descriptors: Cataloging, College Libraries, Higher Education, Information Systems
Robbins, Jane; And Others – 1990
The 28 papers in this sourcebook relate to the evaluation of children's services in public libraries: (1) "Introduction to Evaluation" (Jane Robbins and Douglas Zweizig); (2) "Research and Measurement in Library Services to Children" (Adele Fasick); (3) "Evaluating Children's Services" (Diana Young); (4) "What Is…
Descriptors: Childrens Libraries, Childrens Literature, Data Analysis, Discussion (Teaching Technique)