This paper discusses how public library readers in Almeida Garrett, Porto, create a reading atmosphere, focusing on meanings associated with aural conditions. Through a qualitative, single case study, ethnographic and interview techniques were applied. Readers' actual practices and discourses, through a theoretical sample, and those of managers,…

In an effort to market the library as a more inviting, student-friendly place, librarians at the main library of Kent State University have piloted several new events to lure students into the building and keep them coming back. With the transition to more social events hosted by the university libraries, a number of questions arose among…

This article presents two recent studies, an AHRC-funded exploration of the role of empathy in community librarianship (Study 1) and an investigation of the role of empathy in service to minority ethnic users (Study 2). Qualitative elements of each methodology are presented, namely a series of focus groups with frontline staff, interviews with…

This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…

This study examines the influence of culture on digital libraries of the first wave. The local cultures of innovation of five European national libraries (Biblioteca nacional de Portugal, Bibliotheque nationale de France, Die Deutsche Bibliothek, the National Library of Scotland, and the British Library) are reconstructed in case histories from…

This review of case studies of five academic libraries in institutions that have ceased operation notes background, time factors, disposition of library collections, and nature of bankruptcy. Guidelines for closing (stabilizing and documenting collection, estimating worth of collection, obligations to government) are presented. Eight sources are…

Case studies and user surveys are examined to determine which resources are likely to be used by varied types of information seekers. The study develops a profile of how adults learn and the relevancy of public libraries to their learning project activities. (Author/EM)

Prior to 1997, the University of Oxford in Great Britain had approximately one hundred autonomous libraries with little coordination of services, collection development, or management among them. In that year a new director was hired with the mandate to integrate many of these libraries into one centralized system. Over the past seven years…

Characteristics of selected public libraries into which adult literacy programs have become integrated are reported. Data are drawn from visits to five library literacy programs, telephone interviews with officials of 20 selected library literacy programs, and data submitted in the nominations of 68 programs from 22 states. Part 1 describes the…